Get in Touch With Us
Got a question about something you've read on mecmanchester.co.uk, spotted an offer that needs a second look, or want to tell us about your experience with a casino not on Gamstop? This page covers how to reach us and what we can actually help with.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to do the work for us. We aim to respond within two working days, though this can stretch slightly if we're mid-way through updating our reviews or checking a new welcome offer.
A brief line about what your message concerns helps us route it to the right person faster. For example, "correction on Betmica review" or "question about free spins terms" gets a quicker answer than a general subject line.
What We Can Help With
- Questions about specific brands — If you want more detail on how Betmica, Kikibet, Betninja or any other site in our rankings handles free spins, wagering, or payments, ask and we'll point you to the relevant information or update our coverage where needed.
- Corrections — Offers, bonus terms and rankings on non Gamstop casinos can change quickly. If something looks outdated or a promotion no longer matches what's advertised, tell us and we'll look into it.
- Content suggestions — If there's a topic around casinos not on Gamstop, payment methods, or how welcome bonuses work that you'd like us to cover in more depth, we're happy to hear it.
- Site feedback — Issues with navigating mecmanchester.co.uk, broken links, or anything that made comparing offers harder than it should be.
- Support and safer gambling concerns — If you or someone you know is struggling with gambling and would like signposting towards independent support organisations, let us know in your message and we'll point you towards appropriate resources.
What We Can't Do From This Page
We're an independent comparison resource, not a casino operator. That means we can't process withdrawals, verify your account with a specific brand, resolve a dispute over a bonus payout, or access any personal gambling account. Those matters need to go directly to the casino's own customer support team, using the contact details listed on their site.
Similarly, we can't advise on individual GAMSTOP applications or removals — for full detail on how self-exclusion works and what your options are, our guide to trusted non Gamstop casinos covers the background in more depth.
A Note on How We Work
Our rankings and reviews are put together through independent research into licensing, game ranges, payment options and the terms attached to welcome offers. Reader messages genuinely feed into how we keep that research current — if you've flagged something to us before and noticed a change on the site, that's often why. We don't accept payment in exchange for a better position in our rankings, and we won't pretend otherwise if you ask.
Before You Get in Touch
A quick checklist that often saves a back-and-forth:
- Check whether your question relates to a specific casino's terms — if so, note the brand name and the offer in question.
- If reporting an error, include a link or a description of where you saw it.
- If it's a safer gambling matter, say so clearly so we can respond appropriately and sensitively.
- Keep account-specific issues (deposits, withdrawals, verification) for the casino's own support team rather than us.
Whatever the reason for reaching out, thank you for taking the time. We read every message and will get back to you as soon as we can.